Frequently Asked Questions
Everything you always wanted to know and were clearly unafraid to ask!
Parking, Location & Accessibility
Where can I park? | How much does it cost?
Is Southern Rep accessible to persons with disabilities?
Absolutely! We are more than happy to accommodate any accessibility needs you may have. Call the box office at 504-522-6545 to discuss your specific circumstances.
I purchased a subscription | membership. How do I get my tickets?
Before each mainstage performance goes on sale to the public, we send out an email to our Membership holders with information on how to reserve their seats for the performance of their choice. Respond to that email with your date choice, seating requests, and any other parties who you may be attending with! If you did not receive an email, please reach out to the box office at firstname.lastname@example.org.
Can I view a seating chart?
Is there a service fee?
We charge a $2 service fee per ticket, as well as a $1 transaction fee per order.
Can I exchange my tickets for a different date?
Yes! All tickets are exchangeable, for a $5 fee per ticket. The fee is waived for Southern Rep Subscribers. Call the box office to handle your exchange.
Will I be seated if I’m late?
We cannot guarantee access to the theater after the performance begins. Seating is at the discretion of house management. Subscriber reserved seats are not guaranteed after the performance begins. Please give yourself ample time to find the venue and get settled! Arrive early for free pre-show entertainment and have a drink and relax before the show, or visit one of the wonderful local dining establishments on or near Bayou Road. Call us in advance if you have any questions – we are here to help!
Is there a dress code?
NO! Dress up or down as you please! Folks’ll be in jeans and in ties and anything they like.
What is Southern Rep’s policy for phones & cameras?
Absolutely not permitted. Taking photos/videos of the production is grounds for ejection. For the consideration of those around you, please make sure your phone is OFF or on silent during the performance.
Are children permitted at performances?
Well-behaved humans of any age are welcome, but some plays include language or subject matter that may be challenging. Please don’t hesitate to reach out with any specific questions about content. A ticket is required for every individual attending a Mainstage performance.
How To get involved
Is Southern Rep a non-profit organization?
It sure is! Donations are tax-deductible as permitted by federal law. 72-1088017 is the federal ID. We welcome your support.
How can I audition?
Stay on top of open call notices here, and keep an eye on social media. Auditions are posted with AEA as well.
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