ABOUT PURCHASING TICKETS
Tickets can be purchased one of three ways: online, via telephone, or in person at the door. All ticket purchases are held at Will Call at the box office on the day of the performance prior to curtain time. We do not mail tickets.
BOX OFFICE TELEPHONE HOURS
Box Office Hours: Tuesday-Friday 2pm-5pm and one hour prior to curtain.
Seating is general admission except for Priority Patrons.
Available at www.southernrep.com 24 hours a day, 7 days a week, up to 2 hours prior to curtain. Online ticket transactions will receive an email confirmation.
REFUNDS AND EXCHANGES
Please note that all ticket purchases are Final – we do not offer refunds.
Single tickets may be exchanged for a different performance of the same production for a $5 fee per ticket.
Priority Patrons may exchange their tickets for a different performance with no additional charge.
Latecomers arriving after the start of a performance will be seated at the discretion of the house manager to avoid disrupting the show for other patrons and the performers.
For sold out performances, we will start a waiting list one hour prior to curtain. Patrons who wish to join the waiting list will need to sign up at the box office in person on hour prior to curtain. Any remaining tickets will be sold to those on the waiting list in the order in which they appear.
In compliance with the Americans with Disabilities Act, Southern Rep provides ADA accessible seating for all performances. Our ADA seating includes removable seats for patrons in wheelchairs, as well as additional seats available for companions. Please call the box office to inquire about “ADA Accessible” or “Wheelchair and Companion” seating when making your reservation and plan to arrive at least 30 minutes prior to curtain. For any accessibility requests, contact Patron Services Manager Kaylene Torregrossa at email@example.com or 504-522-6545.
Some Southern Rep productions are not suitable for all audiences. Please refer to the production’s description and family rating before purchasing tickets. Everyone entering the theatre must have a ticket. All children must be able to sit in their own seat for the entire length of the performance without disturbing those around them. For the comfort and enjoyment of all audience members, children ages five and under are not permitted at mainstage performances. For questions about content, please call the box office at (504) 522-6545.
The taking of photographs or operation of any recording device in the theatre is strictly forbidden. Anyone seen making use of a recording device may be asked to leave the theatre and delete any content recorded.
HANDHELD ELECTRONIC DEVICES
Please turn off or silence all electronic devices prior to the start of the performance. Please refrain from making use of these devices during the performance – both the light and noise are distracting to the performers and your fellow audience members.